Using email professionally

Let’s look at some ways for you to craft your own professional emails.

Select each of the elements of the sample email below for an explanation of how to communicate professionally using email.

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Use humour with caution, if at all, in emails and never use it in your initial correspondence. Remember that your recipient may not know you, or have your body language and tone of voice to aid their understanding of your funny jokes.

Also, be cautious about underlining, bolding, using all capital letters, colours or large font sizes in your email communication as they make the message seem overly strong or aggressive.

Succeeding in your WIL Activity: Communication Skills

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